Training

The following video illustrates how you cannot make the best use of technology without training.
Methods of training should include: on-the-job, off the-job and induction.

Introduction to Training
Revision Presentation on Training
Starbucks Off-the-Job Training video

Recruitment and Selection

Developing an Effective Workforce: Recruitment, Selection, Training

• the recruitment process

• internal and external recruitment

• selecting the best employees 

• how recruitment and selection can improve a workforce

Recruitment Powerpoint
Recruitment Worksheet/Notes

Selection Powerpoint

Psychometric Test
Selection
Police Recruit News Article

Measuring the Effectiveness of the Workforce

Candidates should be able to calculate and
interpret measures such as labour productivity and
labour turnover.

Labour Turnover
Production efficiency
Measuring effectiveness of workforce ppt
Times 100 case study

Improving Organisational Structures

Improving Organisational Structures
• key elements of organisational structure
• workforce roles
• how organisational structure affects business
performance.

Key elements should include: 

• levels of hierarchy/spans of control
• work loads/job allocation
• delegation
• communication flows.

The workforce roles include: supervisor, team leader, manager and director.

Useful Links:

Organisation Structure Worksheet
Organisation Structure PPT
Organisation Worksheet Tutor2u
Times 100 Case Study Singapore Airlines
Crossword